Name it
During my time at Yelp, I had a lot of 1:1’s. They were often the highlight of my day or week. At its core, management to me is about people, and it’s hard to know how you can support them if you’re not listening to them.
One of my go-to techniques in those 1:1’s was to name whatever we were talking about. If it’s a bunch of questions about what they’ll be working on next, is that because they’re concerned about a promotion? Thinking about leaving? Bored by their current project and don’t want another one like it? If it’s a 20-question quiz on how compensation works, is that because they feel they’re underpaid? The topic could be positive or… Continue reading →Name it